For parents — ActivityLane

Why you’ll like it

One login instead of all of that.

Your provider runs on ActivityLane, so everything they run — every club, camp and session your children are on — sits in one account on your phone.

📜How it usually goes

×A new paper form every term — same allergies, same emergency contacts, written out again.
×Bank transfers, then wondering whether it landed.
×“Did anyone see the photos?” buried in a group chat.
×Finding out at pick-up that there was a bumped knee.
×Digging through emails to remember what time it starts.

✦How it goes here

✓Your child’s details filled in once, updated any time, seen by the right staff.
✓Card, childcare vouchers or Tax-Free Childcare — every payment recorded in your account.
✓Photos from the day, shared privately with you.
✓Accidents and incidents recorded and sent to you in writing.
✓Every session your children are on, in one calendar.

Booking & paying

Book in a minute. Pay the way that suits you.

Camps, weekly clubs, wraparound care and one-off sessions — all bookable from the same place, with every discount you’re owed applied for you.

Browse what’s on

Everything your provider is running — clubs, camps and holiday sessions — with dates, times, ages, venue and places left. Filter to what fits your week.

All your bookings, one calendar

Every session you’ve booked, for every child, in one view. Amend or cancel within your provider’s rules — and join a waitlist that moves you up automatically.

Pay your way

Card, childcare vouchers or Tax-Free Childcare, where your provider accepts them. Your payments and receipts are kept in your account.

Wallet & credit

Cancellations, goodwill and referral rewards land as credit in your wallet — and come off the total automatically at checkout.

Memberships

Where your provider runs them, join a tier for wallet credit or a standing discount, with the benefit shown before you commit.

Codes & sibling discounts

Discount codes in one place, and sibling or multi-session savings worked out for you at checkout.

Refer a friend

Share your link with other parents. Where your provider runs a referral scheme, your friend gets a discount on their first booking and you earn a reward when it goes through.

The term’s timetable

What’s running, when and where — week by week, so you can plan childcare around it before places go.

More than one child? Fine.

Add each child once, then book them onto different clubs in the same basket, and pay for the lot in one go.

Money, without the chasing

Tax-Free Childcare, kept straight.

The two things parents lose the most time and money on — government childcare accounts that never seem to land, and discounts nobody tells you about.

Tax-Free Childcare£2 free for every £8

Pay from your government account, with a reference that finds the right booking.

Choose Tax-Free Childcare at checkout and you get the provider’s account details and your child’s own payment reference on screen. Copy them into your childcare account and that’s your part done.

Summer Camp · Week 1Mia Doyle

Your payment referenceMDOYLE‑4471

Copy

1

You send £120From your childcare account

↓

2

Your provider matches itReference checked against the booking

↓

✓

Booking marked paidBalance £0.00 · receipt in your account

Reconciled

✓A unique reference per child, so payments are easy to match to the right booking.
✓Your provider matches the payment to your reference and marks the booking paid — no emailing screenshots.
✓Part-pay with Tax-Free Childcare and settle the balance another way — the booking shows what’s still outstanding.
✓Overpaid, or the session was cancelled? The difference can go to your wallet or back to you, and it stays on the record.
✓A payments page showing what you’ve paid and what’s still outstanding.

Employer childcare vouchers work the same way where your provider accepts them.

MembershipsWhere your provider offers them

If they run a membership, it pays for itself in the app.

Join a tier and the benefit is applied for you — credit added to your wallet, or a standing discount taken off at checkout.

CasualFreePay per session

Your planClub pass£1510% off

Club+ pass£30£45 credit

Membership saving on this booking£13.50

Applied automatically

Holiday camp · 3 days£135.00

Member discount · 10%−£13.50

Wallet credit−£20.00

To pay£101.50

✓Credit or a percentage off — whichever your provider sets, applied without you asking.
✓Stacks with sibling and block-booking offers where your provider allows it.
✓Each tier’s benefit is shown before you join, so you know what you get.
✓Any credit your membership adds appears in your wallet.
✓Change tier or cancel from your account — unused wallet credit stays yours to spend.

Not every provider runs memberships. If yours does, you’ll see the tiers on their booking page.

Your child’s day

The important things, written down properly.

Allergies, medication, consent and what happened on the day — recorded once, kept current, and in front of the staff who need it.

Your child’s profile, once

Medical needs, allergies, dietary requirements, SEND support, doctor, emergency contact and a collection password — entered once and reused for every booking.

Medication & consent

Record inhalers, EpiPens and prescribed medicine with the dose and your written permission to administer it. Staff see it on the register, not in a filing cabinet.

First aid & incidents

If something happens, you get the record — what happened, when, what was done and by whom — rather than a rushed word at the door.

Trips & consent forms

Off-site trip coming up? Read the details and give consent with a tap. No printing, no signing, no digging it out of the bag on Friday morning.

Meals

See the menu for the days your child is in and choose their meals, with anything that clashes with their allergies flagged before you pick it.

Sign-in, sign-out, safely

Staff take the register on the day, so your child is marked in and out and it’s recorded who collected them. Your provider can also ask for a collection password at the door.

Staying in the loop

Know how the day went — without asking.

Updates, photos and a direct line to the team, in the app you already have open.

Moments

Photos and little updates from the session — your child at the top of the climbing wall, not a stock image. Shared privately with you, and only with your consent.

Newsfeed & announcements

Half-term dates, kit reminders, weather calls and sports-day news — posted once, in one place, instead of scattered across emails.

Message the team

Running late, changing who’s collecting, or just checking something — message the people running the session directly, and keep the thread.

Ask the assistant

“When’s Noah’s next session?” · “What’s my wallet balance?” · “How do I add a child?” Ask in plain English and get a straight answer.

In your language

The app comes in 11 languages, including Polish, Urdu and Arabic — switch in a tap and read it in the one you’re comfortable with.

Say how it went

Leave feedback after a session so your provider hears it while it still matters.

Inside your account

This is what you get when you log in.

Messages, photos, bookings, payments and your child’s record — in your provider’s branding, on your phone. Nothing to download.

Combat Sports

HomeBrowseMy bookingsMessages MomentsWalletMy childAccount

CD

Charlotte D.Parent · 2 children

Parent app

Hi Charlotte

2 childrenBook a session

Messages

Coach SamPickup moves to 3:30 today — side gate as usual.

Thanks! Mia’s nan is collecting.

Coach SamNoted — I’ll add her to the collection list.

Message the team…

Moments

Consent on12 new from Sports Day

My bookings

SC

Summer Camp · Wk 1Mon–Fri · 9:00–15:30 · Mia

Paid

FB

Football clubTuesdays · 16:00 · Noah

Weekly

AR

Art clubThu 18 Sept · Mia

Waitlist

Wallet & savings

Balance£45.00Applied at checkout

TF

Tax-Free ChildcareRef MDOYLE-4471 · paid

Paid

RF

Refer a friendYou’ve earned £10 credit

£10

Newsfeed

Sports day photos are up!Coach Sam · 2 days ago

Half-term dates releasedHead office · last week

My child

M

Mia DoyleAge 6 · Riverside

Allergy · nutsInhalerSEND plan

Up to dateEmergency contacts confirmed

A week, start to finish

What it actually looks like.

One booking, from Sunday night to Friday pick-up — and the bits you’d normally have to chase.

1

Sunday, 9pm

You book

Half-term camp, three days, both children. The sibling discount comes off on its own; you pay by card, or copy your Tax-Free Childcare reference into your childcare account.

2

Monday

Nothing to fill in

Mia’s nut allergy and Noah’s inhaler are already on file, so the team has them on the register on day one. You confirm the zoo trip with one tap.

3

Wednesday, 3pm

You see the day

Six photos from the trip land in Moments. A note from the coach says Noah grazed his knee, what was done, and that he was fine ten minutes later.

4

Friday

It squares up

Thursday was cancelled for weather, so the credit lands in your wallet, ready to come off the next booking. Nobody had to be chased.

Your family’s data

Handled the way you’d want it handled.

You’re trusting this with medical notes and photographs of your children. Here’s the deal.

✓
Held for your provider. Your details belong to the provider you booked with. They’re not pooled or sold.
✓
Only the staff who need it. Medical and safeguarding information is shown to the people running your child’s session — not to everyone with a login.
✓
Photos are consent-first. If you say no to photography, your child is excluded from Moments — and staff see that flag before they take the shot.
✓
UK data protection. Data is held in line with UK GDPR, encrypted in transit and at rest, with our security and processing terms published in full.
✓
Yours to see and to take back. View what’s held about your family from your account, correct it, or ask for it to be deleted.
✓
Records that stand up. Registers, incidents and medication logs are timestamped and kept for the retention period you set — which is as much for your protection as theirs.

Privacy & data protection How we keep it secure

Eleven languages

Not everything has to be in English.

Switch the whole app — bookings, forms, messages and updates — into the language you’d rather read.

EnglishPolskiRomânăPortuguêsEspañolFrançaisاردوਪੰਜਾਬੀবাংলাالعربيةCymraeg

Questions parents ask

Before you sign up.

Does it cost me anything?

No. ActivityLane is free for families — your provider pays for it. You only ever pay for the sessions you book, at the price they set.

My child’s camp or club isn’t on here.

You can only create an account with a provider who uses ActivityLane, so search for their name when you sign up. If they’re not there, tell them about us — providers start with a free trial.

Can both parents have an account?

Every parent or carer has their own login. If you share a child’s care, tell your provider so they can reach both of you.

Can I use Tax-Free Childcare or vouchers?

Where your provider accepts them, yes — alongside card payments. Your provider matches the payment to the booking using your reference.

How do refunds and cancellations work?

Your provider sets the policy and it’s shown before you pay. Where a refund or credit is due, it’s issued to your wallet or back to your card — and you can see exactly what was returned and when.

Do I have to download an app?

No. It runs in your phone’s browser, so there is nothing to download or update.

What if I don’t want photos of my child shared?

Turn photo consent off in your child’s profile. They’re then excluded from Moments and staff see the flag before anything is taken or posted.

How do I delete my data?

Ask from your account, or contact your provider directly — they’re the data controller. Some records, such as accident and safeguarding logs, must legally be retained for a period; everything else can go.

Camps, clubs and childcare.
One app.

One login instead of all of that.